Terms & Conditions

Terms & Conditions - Mermaid Creamery

Effective Date: [July 4, 2026]

These Terms and Conditions (“Terms”) govern your use of the website and services provided by entity[“company”,“Mermaid Creamery”,“ice cream shop in Virginia Beach/Norfolk VA”] (“Mermaid Creamery,” “we,” “us,” or “our”). By accessing ourwebsite or purchasing from us, you agree to these Terms.

1. Use of Website

You agree to use our website only for lawful purposes. You may not use the site in any
way that could damage, disable, or impair our services or interfere with other users’
access.

2. Products and Availability

All products, including ice cream, shakes, sundaes, floats, and seasonal items, are
subject to availability. We reserve the right to modify, discontinue, or limit quantities of
any product without prior notice.

All prices are subject to change without notice. Prices listed on our website or in-store
are in U.S. dollars. We accept approved payment methods at the time of purchase.
Taxes may be applied where required by law.

3. Pricing and Payment

4. Allergies and Dietary Information

Our products may contain or come into contact with common allergens including dairy,
nuts, wheat, soy, and eggs. While we take precautions, we cannot guarantee an
allergen-free environment. Customers are responsible for informing staff of any allergies
before ordering.

5. Refunds and Returns

Due to the perishable nature of our products, all sales are final unless otherwisedetermined by management. If you experience an issue with your order, please contactus directly for resolution.

6. Website Content

All content on our website, including logos, images, text, and branding, is the property ofMermaid Creamery and may not be copied, reproduced, or distributed without writtenpermission.

7. Promotions and Discounts

Promotions, coupons, and discounts are subject to specific terms and may be modifiedor discontinued at any time without notice.

You agree not to:

 Misuse our website or services

 Attempt fraudulent transactions

 Upload or transmit harmful code or content

We reserve the right to refuse service to anyone violating these terms.

8. User Conduct

9. Third-Party Services

We may use third-party services (such as payment processors or delivery partners). Weare not responsible for the actions, policies, or performance of these third parties.

10. Limitation of Liability

Mermaid Creamery is not liable for any indirect, incidental, or consequential damagesresulting from the use of our website, services, or products, to the fullest extentpermitted by law.

You agree to indemnify and hold harmless Mermaid Creamery from any claims,damages, or expenses arising from your use of our website or violation of these Terms.

11. Indemnification

12. Changes to Term

We reserve the right to update or modify these Terms at any time. Changes will beposted on this page with an updated effective date.

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, United States,without regard to conflict of law principles.

14. Contact Information

If you have questions about these Terms, please contact us:

Mermaid Creamery
Website: www.mermaidcreamery.com
Email: info@mermaidcreamery.com
Phone: 757-904-1633